Why Startups Fail[Part 4 - Dealing with failure]
Since 70-80% of all startups fail, preparing and planning for failure is important. It is important to plan a graceful shutdown and also bounce back.
See Part 1 - Intro
See Part 2 - Early stage failure
See Part 3 - Late stage failure
This post Part 4 - Dealing with failure
Running on Empty
Prelude to a fall
Failure is rarely surprising. Preceded by choices that didn’t work out.
Signs of failing startup:
- CEO replaced
- Pivot
- Raising money from new investors
- Trying to sell
- Raising a bridge round
- Layoffs
Pivots
Successful pivots happen early in a venture's development.
Late pivots
Pros:
- Good understanding of unmet needs
- Ample resources from large funding rounds
Cons:
- More energy required to shit resouces
- Not enough runway left
Term: Pro-rata - existing investors can the option to invest in startup to maintain their ownership percentage.
Raise from new investors
Bring new expertise and contacts.
Conflict of interest with existing investors.
Might be spetical to invest if existing investors are not taking pro rata allocation.
Selling
Logical to sell to rival or big company.
“Good businesses get bought, not sold”
Bridge loan
Lower valuation-stock value is decimated for current investors and vested employees.
Layoffs
Reduces burn rate.
Issues about being transparent with employees
- Loss of trust in leadership
Can start death spiral
Decisions:
- How deeply to cut?
- Who to cut?
- Severance?
Pulling the plug
Keep running- only prolong death
Note:
- Failure is slow motion
- No growth -> ambiguous investors
- Life support is feasible
- Entrepreneurs do not like to quit
“My startup has 30 days to live”
Three pitfalls:
- No sounding board
- Negative conversations can cause defections
- Feel moral obligation to persevere
- “Once you take other people’s money, you can’t quit.”
- Ego hit
Advice
- Set milestones with deadlines
- Ask advisors if it makes sense to persist
- Ask yourself
- Are you out of moves?
- Are you miserable?
- Do you still believe in the vision?
- Are you close to closing the window for graceful exit?
Shutting down
Quit or stepdown
- Seeing venture to the end can be a learning experience
- Avoid bad reputation
Acquihires
* Investors can get modest return
* Large company maybe toying with startup to get a better deal as cash winds down
* Hard to make investors and employees(side deals) happy.
Winding down
Advisors
Find accountant and lawyer
* Sort out liquidation preferences
* State and government licenses
Approach - take inventory of assets and payables
Order of payments:
- Taxes
- Employee wages
- Refund customer deposits
- Secured claims
- Unsecured claims
- Preferred shareholders
- Common Shareholders
Bankruptcy - court appointed trustee for % of asset value recovered
- Yields less value
- Trustee takes commission
- No founded input into payout of unsecured claims
ABC - for fee
- Out of court
- Faster than bankruptcy
- Recover more value
Workout - mostly for small startups
- Founder negotiates payouts
Communication
Collect receivables before informing customers
Employees
- Severance
- How to file for unemployment
- Medical benefits
- Help them find new job
- Show appreciation
Bouncing back
3 phases - recovery, reflection and reentry
Recovery
Three areas:
- Personal finances- loans on credit card
- Relationships - ignored due to working long hours
- Emotional distress - guilt, shame, regret and disappointed
Elisabeth Kubler-Ross - Five stages of grief
- Denial, anger, bargaining, depression and acceptance
Revisit old hobbies, focus on physical fitness
Dean Shephard - distractions and rumination can be restorative.
Remember everything is temporary.
Reflection
Diminished self worth -> feeling depressed
Dejected -> give up
But Narcisist - repeats same mistakes without changes
Find middle ground.
Postmortem analysis
- Was failure avoidable?
- What did I learn?
- What am I good at?
- What can I improve?
- Should people follow me again?
- Should people invest with me again?
Reentry
Engineering a graceful shutdown makes it easier to try again with key employees and investors.
Use experience to:
- Know tactical do’s and don’ts
- Examine motivations
- Risk
- Independence
- Wealth
- Lead
- impact